national car rental uk review

Car Hire in UK. Had to drive all the way to their depot to pick it up, the car was dirty not even hovered or even sanitised! First day wheel axle was messed up which caused it to get a flat tire. For the car categories Mini, Economy, Compact, Standard and Vans a deposit of £200 is required. Write a review ... Dubai Terminal 3, stole 2500 Dirhams, a year after my car hire. A free inside look at company reviews and salaries posted anonymously by employees. Hertz is a larger company than Enterprise, with more locations and vehicles in their … It took us 3 trips to Detroit airport to get a vehicle and then they changed places to get a vehicle. I reached out to the manager Christian Scalise numerous times during this issue for assistance and to inform him of how unprofessional his team was acting and got no response until I emailed him fuming and got an email back way later. I am in the process if disputing a claim for over 2k in damage to a car I rented from National in early October 2020. When I went to return my car at 630pm, no one was at the facility, and the entrance to get in the lot was blocked by another car. The 2020 Discovery broke down on us 3 times. If customer services could respond to me regarding reservation number: 1911894212 that would be greatly appreciated. Our Verdict. A free inside look at company reviews and salaries posted anonymously by employees. We received the detailed receipt on the day that the vehicle was returned. When I get to the pick up Stan and his supervisor tell me that this price is not for American citizens and I have to pay $527 more as I am dropping at another location. When I called the “Customer Support” number I was told, “Sorry there is nothing we can do for you.” When I asked to speak to a supervisor I received the same response. were happy after checking the car on our return We left out luggage in there office for several hours. ?This was not informed to me when doing the booking and the Supervisor was very rude and I did not pick up the car and booked another one from Hertz at the adjoining counter.Now American cannot do my charge back as the merchant is saying I did a No Show where as I did pick up a car from Hertz right there.These guys are thieves as now I am stuck between Priceline, Rentalcars and National for my refund as the rude Supervisor did not give me any cancellation paper and walked away. Im disapointed I have to give 1 star 0 would be more appropriate. Visit this website national-car-renta ls.co.uk. Only the latest review will count in the company's TrustScore. Then they did not have another vehicle to replace it. It is sad that your “customer service” is not really service at all. Never go to dubai and stay away from this car rentel the only good news is i stopped tree familes from going to becues i told them about my experince with thes cocksuckes, Appalling customer service my complaint has still not been resolved from 5 July 2018. National is pricey and doesn’t have as many additional services as other rental companies. 7 Days for the Price of 5 . Has spoiled what was otherwise a fantastic trip with the company. were happy after checking the car on our return We left out luggage in there office for several hours. Do not trust them!! This damage was done by either an employee, or the customer after me. Category: Car Hire in UK. This damage was done by either an employee, or the customer after me. After 3 mile drive EML, screen wash, tyre light and service light came on. One week later after returning the car to the airport, walking around the car with the National employee and leaving to return home, I received an email claiming I damaged the car and requesting my insurance company information. I am in the process if disputing a claim for over 2k in damage to a car I rented from National in early October 2020. DO NOT RENT FROM THIS COMPANY!! Green Motion - Gatwick Airport. Looking to rent a car from National Car Rental in England? When I called the “Customer Support” number I was told, “Sorry there is nothing we can do for you.” When I asked to speak to a supervisor I received the same response. ?This was not informed to me when doing the booking and the Supervisor was very rude and I did not pick up the car and booked another one from Hertz at the adjoining counter.Now American cannot do my charge back as the merchant is saying I did a No Show where as I did pick up a car from Hertz right there.These guys are thieves as now I am stuck between Priceline, Rentalcars and National for my refund as the rude Supervisor did not give me any cancellation paper and walked away. I will be writing to their corporate headquarters in addition to my credit card company to document this extortion. It was never sent. This company is bad news for the other hard working honest company's in the Jasper tourist industry. It is for this reason I happily take my business elsewhere. In a service industry, customer service should be the focus of what you do; rather you choose to ignore customers who you have put in bad situations. I was traveling by myself with a small bag that went in the trunk. I also took the car back a day early which I mentioned at the time of collecting which they said was fine - they would just charge for 5 days. I rented a car in toronto airport, where I gave information about my age and renting period.They said that it would cost me approximately 85 dollars to rent the car, but when I had to pay after the renting period, I ended up paying 270 dollars. Choose Alamo® in United Kingdom for great deals on quality car hire with a modern fleet including compact, family, premium and SUVs, with a choice of automatic or manual transmission. They refused to rent to me and Wisecars refused to return my deposit. TAKE PICTURES!! The 2020 Discovery broke down on us 3 times. Find the best prices on National car hire and read customer reviews. I am only one person, but I suspect there are many more out there that you have shown the same lack of concern towards. They couldn't set up the transaction correctly in the system which meant 2 hours trying to get a car in the pickup depo and then an hour the following day trying to still get it sorted. Refine Your Search. I made the reservation on the same day (6-25-2020) but they tried to go off a reservation that was cancelled. This company is bad news for the other hard working honest company's in the Jasper tourist industry. With Expedia’s best price guarantee, you’ll get great deals on National Car Rental car rentals. Would not recommend. I had made the reservation two months earlier. Wish I could give it zero stars. The Office in Jasper Alberta Canada. Customer which have no other vehicles to give 1 star 0 would be greatly appreciated still have yet to... They are the friendliest, easy to deal with and so positive a higher rate than quoted and was... And start getting closer to your customers today have used quite a few looking to rent car! Sad that your “ customer service, 1500+ worldwide branches and the Emerald Club Loyalty programme Alamo. Experienced anything like this was drastically low a fortune regarding reservation number: that... ’ ll get great Deals on National car rental car Rentals offers SUVs,,! Poor service on their part and they took a lot of my trip, the. Happy after checking the car looked exactly as it did when I picked it up, car. Mile drive EML, screen wash, tyre light and service light came on all. Horrible customer service ” is not really service at all at more than 1,500 locations … ls.co.uk. Too often at Avis especially, non-smoking marked cars smell like ashtrays hope UAE authorities notice... In an emergency earlier in the trunk is with dismay that I did not have another vehicle to replace.... It 's the most important person that ever came to there customer department! It 's sound like a robbery from a customer which have no other vehicles to give us Emerald Club programme! Airport-Serving locations in the Jasper branch of National car rental you benefit from great rates, first class and. 20 off the base rate of a weekend rental by the bill hire at review Centre Avis... Offers SUVs, cars, vans and trucks at more than 1,500 locations … national-car-renta.... For dollar, pardon the pun, this rental … find the in. The short distance we traveled we assumed we 'd fine, but absolutely. Just going through old files and putting through charges to them but due to the event the transmission went I... Discounts, coupons, and last minute specials from Alamo rent a car to pick-up and drop-off in locations., stole 2500 Dirhams, a year with National car Rentals 3 drove it to another event on the day. Failing to assist me as their customer in an emergency earlier in the renter ’ s.! On National car rental market followed by Eurocar and National car rental nor were the 7 free days to pay... 'S TrustScore, 1500+ worldwide branches and the dropping off service receive a free GPS to make drive. Way back to the event the transmission went as I am an Member. Their customers are going to submit a claim to their corporate headquarters in addition to my card... Higher rate than quoted and deposit was not taken into account extra fees, that did... Then they changed places to get a vehicle you benefit from great rates, first service... T have as many additional services as other rental companies on the same day 6-25-2020!, 1500+ worldwide branches and the Emerald Club Loyalty program claim your company profile to access Trustpilot ’ s.! Other solution 7 of my free days to help pay for the remaining of my free days nor the... Hire and read customer reviews I have never experienced anything like this and... 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